A Trusted IT Support Company That Gets IT Right the Very First Time

AOW offers managed IT services for Charlotte, Wilmington, Virginia Beach and Greenville area SMBs, healthcare providers, nonprofits and more. We encompass everything needed to run the technology aspects of your business. Our proactive 24/7 monitoring technology service catches issues before they become huge problems.

As we know, overseeing an entire system can be time-consuming and expensive. Our team offers organizations of all sizes the benefits of a traditional in-house IT outsourcing department, but without the extra expense and overhead.

So, as business needs change and grow, or even if something goes wrong, we manage it all. Our team offers realistic strategies on time and within budget. It is our goal to also assure that our technical expertise aligns and exceeds your business goals.

We believe customers deserve cutting-edge solutions that work flawlessly every time.

IT service management

Proactive Managed Services

It’s simply not enough to just have the right tools. They all must work together cohesively to run at peak performance. Because of this, our proactive maintenance and quick response service times keep you ahead of the game!

Correctly implemented solutions can make a significant difference when it matters most. Our expert-level analysis addresses any missing functionality, so there are never any surprises. When something is needed, it happens right then and there. With this in mind, our on-call service team ensures systems are always online, fully functional and protected at all times.

Elevate Your IT Performance
With Reliable Managed IT Services

Stop worrying about technology issues. Take back the focus needed to rocket your business to the next level of profits and growth. AOW’s strategic approach designs custom options that create a simple, hassle-free experience.

Network Managed Services
High Performance

Online workspaces include processes, tools and shortcuts to keep systems running at full speed.

IT Provider
Real Time Monitoring

With 24/7 round-the-clock monitoring, expect quick response times when an issue arises.

Managed Service Provider
Advanced Protection

Have assurance that systems are protected and defended with our comprehensive security solutions.

Managed IT Services for Small and Medium-Sized Businesses

Strategic IT Support Partners

It is important to work with vendors you not only trust, but who celebrate and enable business growth. That’s why, here at AOW, we strategically partner with only the best software and hardware products.

By providing more of the tools and resources needed to succeed, we can deliver exceptional managed IT service at affordable costs. With the increased benefits a vital partnership provides, it’s now easier and faster than ever before to get things done.

Not quite ready to switch your IT provider?

No worries at all! You can learn more about what we have to offer with some free whitepaper downloads!

What Our IT Service Clients are Saying

Shawn and his team are extremely knowledgeable. Always go above and beyond especially when we have an urgent request. Best around town.
Lanai N.
I have known Shawn Miller for many years – he provided service at my former employer and now at my current. He responds promptly, is extremely patient and helpful in explaining the “why” behind any suggestion he makes regarding solutions, upgrades, etc. I highly recommend Shawn and AOW!
Cathy A.
Shawn and his team have been taking care of our IT needs for years. He is very responsive when we have issues, and finds solutions for many different types of needs. He offers straightforward advice, but doesn’t push us too hard in any certain direction. If you are looking for reliable and responsive support, I would highly recommend AOW!
Olan C.

Serving the Metropolitan Area & Beyond

We provide premium IT services & support for:

With small businesses, healthcare facilities, non-profits and more, we have quickly become the technology vendor of choice around these metro areas and everywhere in between!

Schedule a Free Managed Services Assessment Today