Managed IT Services Provider
For all Your Business Technology Needs
Charlotte businesses rely on us as their trusted Managed IT Services and Cybersecuirty partner. Our dedicated help desk provides immediate technical support and expert on-site solutions, ensuring your team stays productive. As a full-service outsourced IT department, we handle every aspect of your technology infrastructure—from day-to-day support and cybersecurity to strategic IT planning—so you can focus on growing your business.
Business VoIP Solutions — Increase productivity with superior unified communication.
Advanced Cybersecurity — We stop threats so you can focus on your mission.
State-of-the-Art IP Surveillance — Keep an eye on the things that matter.
Trusted Charlotte Managed IT Services That Keep Your Business Running
High Performance
Online workplaces include processes, tools and shortcuts to keep systems running at full speed.
Real Time Monitoring
With 24/7 round-the-clock monitoring, expect quick response times when an issue arises.
Advanced Protection
Have assurance that systems are protected and defended with our comprehensive security solutions.
Elevate Your IT Performance With Reliable Managed Services
Stop worrying about technology issues. Take back the focus needed to reach the next level of profits and growth. AOW's strategic approach designs hands-free experiences.
Our IT Services
Enterprise-grade technology solutions tailored for small and mid-sized businesses across Charlotte, Wilmington, and Virginia Beach.
Strategic IT Service Partners
It is important to work with vendors you not only trust, but who celebrate and enable business growth. That's why, here at AOW, we strategically partner with only the best software and hardware products.
Google Reviews
What Our Clients Say
Neal Desai
October 2025
"Best company I have dealt with. Very prompt response and updates. I wouldn't use anyone else. They have been there time and time again for us."
Rylee Copeland
October 2025
"Shawn is fantastic! Not only is he quick to reply, but he is always professional and friendly. Thank you for doing the best you can, always!!"
Lilli Ball
October 2025
"Shawn and Ted are always super fast in responding to all of our IT needs. Highly recommend."
Lee Byrd (Soulscream)
May 2024
"AOW has been very helpful to our company. Shawn was very knowledgeable about our network and made some great recommendations on how to make improvements. Highly recommended!"
Stripe 22
April 2024
"I always get a great service from AOW. We are a company based in Europe and rely on AOW to support all local IT services of our branch in the US. We have experienced Major Incidents, bulk project work and general day to day onsite support and AOW alway give us a friendly, first class support and service backed up by their excellent experience and knowledge. I highly recommend using them."
KC
April 2024
"Shawn is wonderful and super responsive to all requests. He's always my go to for anything IT related!"
Robin Vosler
April 2024
Coan McAlpine
March 2024
"Shawn Miller & the AOW Staff have been nothing short of exceptional throughout our partnership. Working with Shawn closely over the past ~18-months has been refreshing to say the least. As a business owner myself, I'm often reliant on third party service providers to provide timely support as I focus on delivering our own service for our Clients. Placing trust in the wrong third party support can prove costly — a loss of time, money, business progress, etc. We endured this with our previous IT Provider. Fortunately, Shawn was able to quickly deconstruct our predicament & get us on the right track. Since then, Shawn & his team have continued to quickly iterate to support our growing needs. Shawn's proven to be an ASSET in this process. I cannot recommend Shawn and his team more."
Cathy Brafford
March 2024
"Shawn is top notch! From installation forward he has done exactly what he said in a timely manner. Any of our issues have been handled efficiently! Would highly recommend his company."
Billy Davis
March 2024
"AOW delivers top-notch IT solutions, combining innovation with reliability. Their expertise ensures seamless technological advancements for businesses. Highly recommended."
Managed IT Services — Common Questions
Serving the Charlotte, NC Area & Beyond
With small businesses, healthcare facilities, non-profits and more, we have quickly become the technology vendor of choice around these metro areas and everywhere in between!